Technical Support

Problems related to Edugate:

In case you can access your mail but not Edugate, please contact 011-467-5557 or send an email to support@ksu.edu.sa

Problems related to the e-mail:

All students have their own email address where they communicate with instructors and PY staff, and receive notifications and circulars from the PY.

How to get access to your e-mail?

- Visit the PY Homepage

- Click the E-mail link

- Enter your university number (only) as a user and your ID as a password. You may change your password after accessing your mail for the first time. Please apply the new password.

In case of problems in accessing your e-mail, please contact the Technical Support on: https://itsupport.ksu.edu.sa/